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Frequently asked questions

Product and quality

What purity are your peptides?

Every lot is tested to 99% purity or higher by HPLC.

Are your peptides intended for human use?

No. All products are for laboratory research use only and are not for human or veterinary use.

Are your products lab-tested?

Yes. Every batch is tested by an independent third-party laboratory.

Do you provide certificates of analysis?

Yes. Every batch has a certificate, published on our Lab results page.

How should I store the peptides?

Store sealed vials in a freezer at −20 °C, away from light. See How to store for details.

Orders and shipping

Do you ship internationally?

We ship to all EU countries with tracked delivery.

How long does shipping take?

Orders are dispatched within 24 hours of payment. Delivery usually takes 1–5 working days.

Do you offer bulk or wholesale options?

Yes. Email us with the products and quantities you need.

What payment methods do you accept?

Card via a secure payment link, or bank transfer. See How to pay.

Can I cancel or change my order?

Yes, if it hasn’t been dispatched. Email us as soon as possible.

Is my personal information secure?

Yes. We never see or store your card details, and we don’t share your data.

Can’t find your answer? Contact us.

Questions? Ask us